There are many different kinds of relationships, and one that most people have is a relationship between their medical professional and themselves. This type of connection is unique because it’s professional, but the services rendered are intimate—your health. Being comfortable with your healthcare provider is essential for both parties’ interests because it’s built on trust. A healthcare professional must put their patients’ welfare at the forefront.
Know Your Rights
As a patient, you should be empowered with knowledge. According to the Joint Commission, you have a right to be informed about your care, to make decisions about your care, and to refuse any care. You also have a right to know the names of your caregivers. You have a right to an interpreter if you don’t understand the language. As a patient, you also have the right to privacy, and caregivers must adhere to HIPPA. (Health Insurance Portability and Accountability Act)
You have a right to access spiritual services and clergy, as well as copies of your health records, and to be listened to by your caregivers. You have a right to safety and care that is free from discrimination. Lastly, most importantly, you have a right to be treated with courtesy and respect by your caregivers. If you feel your rights are violated, you can speak to a patient advocate or the Joint Commission.
When to Terminate a Patient and Medical Professional Relationship
Sometimes, seeing a specialist for a condition you no longer have or are under control could be as simple as no longer needing the specialist’s services. Everyone deserves respect and to be heard. While television shows like House MD may be entertaining, in reality, speaking to a patient in the manner Dr. House does probably wouldn’t be permissible. A professional relationship between a patient and a medical professional should be a team effort.
When you feel that you’re not being taken seriously as a patient, your concerns aren’t followed up on, or you ever feel coerced into a treatment that you think is unnecessary, you have every right to seek care elsewhere. Be comfortable becoming your advocate, and don’t be afraid to ask questions if you aren’t sure about something. Trust your gut; if something doesn’t seem right, chances are, it isn’t.
Maintaining Professional Boundaries
Every professional who services a client must follow a code of ethics. A medical professional-patient relationship should always stay strictly professional. Neither a patient nor a healthcare professional should initiate a romantic connection or even a friendship outside the professional realm. For example, a “friend request” on social media should never be acceptable. Chaperones are becoming commonplace, and they protect both parties.
How to End It With Your Healthcare Provider
Ending the relationship between you and your healthcare provider should be easy. However, there are essential points to remember to protect yourself. First, obtain a copy of your medical records. Second, be transparent and communicate with your provider about what you will be moving on. You’re not obligated to give a reason. If you’re uncomfortable doing this face-to-face, a certified letter will suffice.
Wrapping Up
Switching healthcare providers doesn’t have to be intimidating, difficult or personal. Sometimes, if you spend more time in the waiting room than in the exam room, it’s time to move on. It may be acceptable if it happens occasionally, but it’s habitual; understand that finding care elsewhere is okay. Your time is precious, too. You, as a patient, are also a client. Being empowered to make choices should always be yours, especially regarding your health.
It’s also worth mentioning that this can work both ways; healthcare professionals have the right to terminate patient relationships without an explanation. Since a healthcare professional is a human being like you are, sometimes it’s not a good fit for either of you. They, too, have a right to be treated with respect.
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